Townhouse Boutique Hotel - Zurich

Nice hotel in a good location, we traveled with a 1y old baby and everything went smooth. No remarks - the hotel/room delivered just as it was presented on the website

The Townhouse more than met our expectations. It was a spacious, lovely room in a fantastic location. We were delighted with the access to shopping and the proximity to the train station -- only 2 small blocks away. We also loved the streetside cafe right outside its doors where we could relax and enjoy a glass of wine and watch the trams and tourists hustle and bustle through. The staff was fantastic. We arrived early in the a.m. from the U.S. and we were able to use the reception area as a place to unpack a few items to freshen up a bit in the common area bathroom, so we could get on with our day. While we always lock everything up in other hotels. This one was so family like that we really didn't worry about any of our things walking away on their own. We HIGHLY recommend this place for a couple -- we would stay there again. I would not recommend it for families with younger kids. There are stairwells that would be most unsafe. There is an elevator however too.

Not a complaint really, just that the entrance can be a bit tricky to find (also part of its charm). The sign for the entrance is actually sitting on the sidewalk and easily missed because one would expect it on the building above, so while looking up for the sign, we walked right by it.

Although small, the room was comfortable and very clean which is the most important thing to us. Centrally located on the corner of the main street and opposite the train station, we would use this cosy hotel again.

We asked for a non smoking room but got one which was stinking of smoke so the hotel staff put in some fresherner but does not mask the smell.

I really enjoyed the Townhouse Boutique Hotel. I needed a place near the Zurich Bahnhof for just one night, so I didn't get the chance to fully appreciate the place. However, the location is great, on a pedestrian street with a great bistro/cafe across the "street" and within walking distance of the lake and all the great shops. I just wish I had had more time to enjoy the place, as the room was very well appointed and the bed was super comfy.

The fan that turns on in the bathroom whenever the bathroom light is on, then stays on for some time after one turns off the lights, was slightly annoying. It would also be nice to have a lock on the bathroom door. It would also be nice if a continental breakfast was included, as this is such standard practice throughout Switzerland, one comes to expect it. Even fare as simple as coffee, tea, juice and a croissant would be welcome.

Room was well decorated & bed very comfortable. Great location.

Reception staff not very friendly. Room could do with additional facilities such as an iron, and fridge / mini-bar / glasses etc - which is what you would expect in a suite.

Very good expereine and amazing location, close to everything

Location, location, location.....the room is very nice (we stayed in a suite)

There is no Air-Condition in the rooms so it can be hot in the summer.

The location was fantastic - walking distance to the main rail station, shopping and old town. The room itself was lovely and very comfortable! The honesty bar was well stocked and worked well.

Nothing - it was fantastic

The wellome service, the privacy and honesty.

Location and the room.bathroom very basic.negative:NO airconditioning,with open windows ,loud noices!

See above

Room decor and the Bed - so comfortable!!

The location was perfect - 100m walk to the main station. The staff were really helpful and made great recommendations - we should have spoken to them more!

It was very warm when we visited and there is no air con in the room and with the windows open it was quite noisy therefore at night we had to close the windows and then wake up very warm! Zurich is an extremelly expensive city in general.

Room design and furniture, close to pubs and clubs and Limmat

Excellent location, stylish hotel. Ideal for city break.

Hotel could have provided the basic provisions via the honesty bar (E.G. cup of tea / coffee) free of charge, given that there were no such provisions available in the rooms.